Our customers are ready for the next unplanned power outage. Are you?
We maintain all makes and models of generator systems—from the fuel system to the transfer switch.
Emergency ServiceSchedule a Consultation
Our customers are ready for the next unplanned power outage. Are you?
We maintain all makes and models of generator systems—from the fuel system to the transfer switch.
Emergency ServiceSchedule a ConsultationIs Your Generator NFPA 110 Compliant?
Non-compliance could lead to enforcement remedies including civil penalties, life safety incidents and costly business continuity disruption. We’ll help you take steps today to decrease your risk.
Are You Facing Budget Constraints?
Unplanned costs and service agreements that don’t cover the basics can drive your costs even higher. Let us show you how to protect your generator despite your current maintenance budget.
Dissatisfied With Your Current Provider?
Is your current service provider responsive? Is your maintenance plan executed by certified technicians? Call us to discover how different—and cost effective—the proper service provider can be.
Value Proposition
We help businesses stay ready for the next unplanned power outage. Here’s why our customers love us:
We’re Available
We are always available when you need us—24 hours a day, 7 days a week, including holidays. That’s every day of the year.
We’re Responsive
We guarantee a fast, 2-hour maximum response time to emergency calls at any time of day or night.
We’ll Customize Your Plan
We recognize that every company and budget is different. We’ll work with you to build a maintenance plan that meets both established safety standards and your financial requirements.
We Communicate Clearly and Often
You deserve to always know what we’re doing, when we’re doing it, and why we’re doing it—in plain English, without industry jargon.
We Use Only Certified Technicians
Unfortunately, many generator maintenance companies employ technicians without the proper certifications.
We build your comprehensive maintenance plan on NFPA 110 standards, and all maintenance is performed by our highly trained team of certified technicians.
We Have a Proven Track Record
We’ve been delivering business continuity and life safety to our customers since 1967 despite Bay Area power challenges. Hospitals, assisted living centers, data centers, grocery chains, hotels, and commercial real estate developments all depend on us to ensure that they will have uninterrupted power no matter what happens on the grid.
Our 95% customer retention rate and the fact that our business has grown primarily through referrals are both testaments to how we consistently deliver an excellent customer experience.
Our Approach
Everything we do is designed to deliver an excellent customer experience. For us, an excellent customer experience means a few things.
1. You will have a maintenance plan that fits your needs.
Every company and budget is different. No matter where you are today, we’ll build a plan that meets both established safety standards and your financial requirements to move you toward compliance.
2. You can always reach us.
Loss of power can mean lost money, significant liability, and in extreme cases, loss of life.
We take our role as your generator maintenance company extremely seriously and provide a level of availability and responsiveness appropriate to that responsibility.
We are always available when you need us—24 hours a day, 7 days a week—and we guarantee a fast, maximum 2-hour response time to emergency calls at any time of day or night.
3. Communication is clear and timely.
You deserve to always know what we’re doing, when we’re doing it, and why we’re doing it—in plain English, without industry jargon.
We strive to make our communications to you clear, complete, and understandable. This includes our telephone calls, our letters, our work orders, and our invoices.
If you ever receive something from us you don’t understand, we redo it until you’re satisfied.
4. Maintenance is performed to the highest industry standards by properly certified generator technicians.
Everything we do is ultimately designed to ensure we eliminate your vulnerability to unplanned emergency power system failure. An important part of that is requiring both our maintenance plans and the technicians who implement them to meet certain standards.
We build your comprehensive maintenance plan on NFPA 110 standards, and all maintenance is performed by our highly trained team of certified technicians.
Testimonials
Thank you for your hard work and support this last year. Don’t take this personally but the best part of our relationship is that I rarely need to talk to you. Your scheduled maintenance program has been excellent and our equipment is running great.
The professionalism and timeliness of the personnel is refreshing. The company’s overall dedication and attention to detail is outstanding. I would, and do, recommend this company to everyone.
Electro-Motion is the most reliable generator maintenance company I know of. They are “spot on” for periodic maintenance and remove the brain damage and inherent liability issues that come with generator maintenance.
Electro-Motion is always proactive in scheduling and completing preventative maintenance. Their follow up and documentation is excellent. They are very responsive to my requests for additional information and never complain when I need emergency service.
Excellent and speedy response to necessary emergency generator issues. Proficient technician and staff. Thanks for your continued support service.
You guys are great. My equipment is always ready, you notify me when service is needed, you always clean up after yourself and you’re always prompt.
Cranbrook Group, Inc. is very satisfied with the maintenance service that we receive from Electro-Motion; we are extremely happy to be working with your company and team members.
We had a transfer pump design issue with an external tank that would refill the main generator tank. Electro-Motion was able to redesign the transfer fuel pump to meet code and provide us with a safe fuel system. Electro-Motion has maintained our generator to the highest standard.
The conditions before were ok, but now it is super! Prevention, performance and durability. It has been an outstanding experience working with you.
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